You must be familiar with this amazing and very useful capability - building a chatbot for any website that knows how to scan all the pages associated with the website's domain at the click of a button. As a result, you get a chatbot that can be added to the site as a floating widget that knows how to answer any question regarding the content that exists on your site.
How will the chatbot look on your site? As a floating widget.
✅ Create a free chatbot in a few minutes
Click on "
Trial" and you can generate one chatbot for free.
Once you have entered the link of your site, the bot scans all the pages associated with that domain and shows you how many pages (links) it found. These pages will be the information based on which the bot will answer any question that customers ask on your site.
I think the option of scanning a domain is easy and simple for those of you who have an active site in Hebrew or English.
You can upload one or multiple files, or add a link to your site so that artificial intelligence can scan the site's pages or the content you uploaded in the files.
The free chatbot allows scanning up to 400,000 words and up to 10 page links. So it's an excellent solution for those with a small site. For those with more links, you can upgrade to
a paid plan.
✅ Setting general capabilities
In the general settings, we can name the new bot.
✅ Setting the artificial intelligence model
The basic instruction allows you to customize the personality and style of your new chatbot. You are invited to use the basic instruction example and upgrade it to an instruction that will be specific to the information and personality of your service.
The ChatBase recommendation:
"I want you to act as a support agent. Your name is 'Gratitude AI Assistant'. You will provide me with answers from the given info. If the answer is not included, say exactly 'Hmm, I am not sure.' and stop after that. Refuse to answer any question not about the info. Never break character."
💬 You can define the chatbot to behave like a sales/service agent
💬 You can enter the bot's name in the setting
💬 You can define the answer that the bot will give when it does not have an answer from the information on the site
💬 You can define that the bot will never answer something that does not appear in the information on the site
✅ Setting the chat interface
This is the part where you define the opening message of the chat.
For example: 👋 Hi! I am Gratitude AI, ask me anything about Gratitude!
You can define frequent questions that can be suggested.
For example:
What is Gratitude?
How to implement it on Shopify?
You can upgrade the appearance of the chat and add a logo and name that will be displayed in the interface.
You can change the color of the user's answers in the interface according to your color scheme.
✅ Security settings
You need to define whether the chat you built is private, for you only, or public. Once you have defined it as public, you can define specific domains where the chat will be allowed to appear.
For example: You can build a chatbot from the domain of a Shopify site and set the chat on your site. What did you get? You got a chat that knows how to answer any question about Shopify and provide your customers with answers about Shopify on your site that represents Shopify.
✅ Leads
You can define that the bot will ask for information such as name, email, and phone in order to make contact.
✅ Embedding the chat on your site
After you have finished defining your chat, click on the embedding button.
A window will open with 2 options, where the bottom option is the ability to embed the chatbot you created as a floating widget on the site.
A window will open with 2 options, where the bottom option is the ability to embed the chatbot you created as a floating widget on the site.
✅ How it looks in practice
I embedded the script code on my site and got a floating bubble. When I stood over the bubble, the initiating message I defined appeared.
This is how the chat looks when you click on it.
✅ The magic of the chat
We have reached the most impressive part of the capabilities of artificial intelligence, let's try and see what the bot answers to two common questions that I defined. Of course, any question that a customer asks and there is information on the site, the bot will answer.
We'll start with the first question - I am amazed at the precise answer that the bot pulled from the information on the site.
Second question - How to install?
He gave a reasoned answer and even put the correct link for downloading the app on Shopify, and this is not information that was available to customers on the site! The bot took the link from the button that appears on the site under: Installing the app on Shopify. Understand how smart the bot is.
